Shipping policy

Holistica Wellness Shipping Policy

At Holistica Wellness, we are committed to ensuring that your experience with us is as seamless and enjoyable as possible. Below, you will find important information regarding our shipping policies, so you know exactly what to expect when placing an order with us.

Shipping Rates and Delivery Times

International Shipping

  • Standard International Shipping: Typically delivered within 10-14 business days, depending on the destination.

Order Processing Times

We aim to process and dispatch all orders within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order has been shipped.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order's progress via our shipping partner's website. If you have any issues with tracking your order, please contact our customer support team at support@holistica-wellness.com.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately at support@holistica-wellness.com. We will work with our shipping partners to resolve the issue as quickly as possible. Please keep all packaging materials and damaged items in case they are needed for the claims process.

Incorrect Shipping Information

It is the responsibility of the customer to provide accurate shipping information. If an order is returned to us due to an incorrect address provided by the customer, additional shipping charges will apply to resend the order to the correct address.

Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and your continued use of our Site constitutes acceptance of such changes.

Contact Information

For any questions or concerns regarding our shipping policy, please contact us at support@holistica-wellness.com. We are here to help and ensure your experience with Holistica Wellness is exceptional.

Thank you for choosing Holistica Wellness. We are dedicated to supporting your journey towards holistic well-being with our quality products and services.

With warm regards,
The Holistica Wellness Team